Job Reference - TBCSA/02/21
Location - TBC LTD - Birkenhead
Department / Function - Business Support
Contract Type - Full Time Permanent
Working Hours - Monday - Friday 08:30 - 17:30 with flexibility
The successful candidate will focus on administrative business support for the Motability division in relation to the Motability and In-Life scheme.
The successful candidate will be an experienced individual responsible for business support/ administration for the Motability division assisting in the development and growth of the business.
One of your main responsibilities is to organise and plan Motability home demonstration In-Life visits and follow up potential sales leads. You need to possess a working knowledge of the “Motability” and “In Life” scheme. The role requires the ability to plan routes for the customer care technician to maximize the efficiency of the visits for the Company.
You will also be required to complete online applications for Motability scheme and when required carry out home demonstrations and vehicle handovers with customers. There will also be other associated duties with Motability administration included in this role and business support as requested.
The role requires a high level of administration including preparation of documents, correspondence and record keeping. The successful candidate will have excellent IT skills and a working knowledge of Microsoft Office and other computer systems. It would be advantageous for candidates to possess a working knowledge of Kerridge management system.
We require the person to have strong organisational skills with the ability to plan workloads effectively and to meet deadlines and demonstrate attention to detail. It would be advantageous if the person had similar working knowledge of this industry and role expectations. The candidate should also demonstrate polite and helpful etiquette with the ability to deal professionally with customers.
If you are a professional, self-motivated and enthusiastic person, we would love you to come and work for us, please apply by applying online.
-Candidates must have a good standard of education to include GCSE’s Maths and English;
-It would be advantageous but not essential to hold Business Administration qualifications (NVQ, OCR or equivalent);
-It is essential that the person has at least 2 years of similar working experience;
-Candidates must have working experience in a customer service industry;
-Candidates must possess excellent communication and customer service skills;
-Candidates must possess excellent administrative skills and demonstrate attention to detail;
-Candidates must possess excellent organisation skills;
-A full driving licence is essential.
-Excellent IT skills, previous experience working with Microsoft Office, excel in particular.
Closing date 4 March 2021 at 5 pm